Effective Date: 01/01/2025

At ESIAYI, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (https://esiayi.com/) and use our services. By using our platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes any information that identifies you as an individual, such as your name, email address, phone number, billing address, payment details, and service preferences. This information is collected when you create an account, book a service, or interact with our platform.
  • Non-Personal Information: This includes information about your use of our website and services, such as browser type, IP address, device type, and usage data. We collect this information automatically using cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, personalize, and improve our services.
  • To process bookings and payments for services.
  • To communicate with you, including sending service-related notifications, updates, and marketing offers (if you opt in).
  • To maintain the security and functionality of our website and platform.
  • To comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with:

  • Service Providers: To fulfill service requests, we may share your details with the relevant service providers for booking purposes.
  • Third-Party Service Providers: We may share information with trusted partners who help us operate our platform, process payments, or analyze data.
  • Legal Requirements: We may disclose your information if required by law, to protect our rights, or in response to legal requests.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, improve site functionality, and analyze traffic patterns. You can adjust your browser settings to reject cookies, but this may limit your ability to use certain features on the site.

6. Your Data Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to certain conditions.
  • Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe link in our emails.

To exercise these rights, please contact us at the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by ESIAYI. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ESIAYI Support
Email: support@esiayi.com