Effective Date: 01/01/2025
Welcome to ESIAYI! These Terms and Conditions (“Terms”) govern your use of the website (https://esiayi.com/) and the services we offer. By accessing or using our platform, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.
1. Acceptance of Terms
By using the ESIAYI website and services, you agree to these Terms and any applicable policies, guidelines, or additional terms. ESIAYI reserves the right to update, modify, or revise these Terms at any time, and any changes will be effective immediately upon posting on the site.
2. Services Offered
ESIAYI is an online platform that connects users with service providers offering various professional services, including but not limited to AC repair, car services, cleaning, painting, pest control, and plumbing. ESIAYI acts solely as a facilitator between customers and service providers.
3. User Registration
To access certain features on ESIAYI, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Booking and Payment
Users can book services via the ESIAYI platform. Upon booking, users will be provided with the service provider's details and the cost of the service. Payments for services must be made via the methods supported by the platform. ESIAYI may charge a service fee for processing bookings, which will be disclosed during the booking process.
5. Service Providers
ESIAYI works with third-party service providers ("Service Providers") who offer their services through the platform. Service Providers are independent contractors and not employees of ESIAYI. ESIAYI does not control the actions of Service Providers and is not liable for any issues arising from the services provided. Users should review Service Provider profiles, ratings, and reviews before booking.
6. User Responsibilities
As a user, you agree to:
7. Cancellation and Refunds
Users may cancel bookings according to the cancellation policy of the specific service provider. ESIAYI reserves the right to charge cancellation fees based on the provider's policy. Refunds are issued at the sole discretion of the Service Provider, but ESIAYI may assist in mediating the process.
8. Ratings and Reviews
Users are encouraged to leave ratings and reviews for the services they receive. Reviews must be respectful and relevant. ESIAYI reserves the right to remove any inappropriate or offensive content. By submitting a review, you grant ESIAYI a license to use the content.
9. Limitation of Liability
ESIAYI is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of the platform or the services provided by third-party Service Providers. We do not guarantee the quality, safety, or legality of the services provided.
10. Indemnification
You agree to indemnify and hold harmless ESIAYI, its affiliates, employees, agents, and Service Providers from any claims, damages, or expenses arising out of your use of the platform, including any violation of these Terms.
11. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using the platform, you consent to the collection and use of your information as outlined in the Privacy Policy.
12. Prohibited Activities
You agree not to engage in any activities that:
13. Termination
ESIAYI reserves the right to suspend or terminate your access to the platform at any time, without notice, if you violate these Terms. You may also terminate your account by contacting ESIAYI support.
14. Governing Law
These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be resolved in the appropriate courts located in the UK.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
ESIAYI Support
Email: support@esiayi.com